COVID FAQs

Submitted by SiteAdministrator on Fri, 10/01/2021 - 18:32

Q: How will the government's new Covid-19 Protection Framework (traffic light system) affect shopping at Liberty Market?

A: There will be no change, because as an essential service Liberty Market can operate normally throughout all colour conditions largely without restrictions. Essential services are not required, nor permitted by law to require customers to be vaccinated.

Q: What are you doing to keep shoppers safe during the pandemic?

A: Liberty Market takes the pandemic extremely seriously. We were among the first retailers to require face masks for both shoppers and staff back in March 2020 when the pandemic started, before government mandate. From the science we know so far, ventilation and masking are the most important things in an indoor setting. We have increased fresh outdoor air pumped into the store to minimise any virus floating in the air, and we have consistently asked customers and staff to mask up during outbreaks. We have installed industrial strength air purifiers throughout the store to further reduce any risk of spreading the airborne virus.

Q: Do I need to wear a face mask in-store?

A: Yes. We recommend N95 or P2 face masks for maximum protection. There are no known shortages of such masks currently so the general public can safely purchase N95/P2 masks without fear of competing for supply with medical workers. During an outbreak and when mandated by the government, face masks are required. Our team risk their lives everyday working hard to keep shelves stocked. Let's protect each other by doing this simple life-saving thing- wearing a mask.

Q: What about children?

A: The American CDC recommends children over the age of 2 wear a face mask when out in public. Current science shows children of all ages can become infected and can transmit the virus to other people, some do get seriously ill. It makes sense for children of all ages (old enough to remove the mask themselves) to wear a mask while out in public, to protect themselves and other people around them. Some governments around the world set the cut-off ages that are much higher. They are designed to suit policy considerations and are probably decided out of convenience. As we can appreciate policy makers do have a myriad of factors to consider when setting policy. Smart parents will want to protect their kids the best way they can. The question we should ask is "How do I protect my kids from catching Covid?" rather than "do I have to make my kids wear a mask?"

Q: Why do I need to wear a face mask?

A: For those who may have been living under a rock, there is this infectious disease that has been ravaging the planet for the last year and half. It is a respiratory pathogen that's spread by the air people breath out.  Wearing a face mask helps filter out some of the virus floating in the air, to protect the wearer, and it helps filter out the air that comes out of the wearer, to protect others in case the wearer is infected.

For the 1% that have a chip on their shoulder or have done too much Facebook 'research' and don't like wearing a mask and think somehow mask-wearing is bad- please look up the term "useful idiot" and look in the mirror. You are a victim of sophisticated manipulation campaigns.

We believe the overwhelming majority of organic food consumers are intelligent and open minded, and they are not easily duped into believing falsehoods that are designed to wreck our health, kill our people, and mess with our democracy.

Q: What about surfaces and high touch areas?

A: Yes, we also strategically disinfect high-touch surfaces such as eftpos terminals and door handles using 70% alcohol. Although scientific research has not found any known documented virus case resulting from touching a surface, we choose to be safe than sorry.

Q: What if I have a mask exemption?

A: The exemption only means exempt from the government mask mandate. This University of Washington Medical School article clearly explains the topic of people with severe respiratory conditions. It says people with asthma or a lung conditions should definitely wear a mask, because these people are at higher risk of severe illness from Covid-19.

Dr. Jim Keany, an emergency physician based in Orange County, California, says this about people with breathing conditions- if your respiratory status is truly that tenuous that you’re not able to breathe through a cloth face covering, you should stay home and not expose yourself to any risk. If you are truly that fragile, a COVID-19 infection could be a death sentence. According this article published by Health.com back in June 29, 2020.

So it's apparent medical professionals would agree people with severe respiratory conditions should consider asking their family to shop for them during an outbreak to reduce their chances of exposure to Covid-19. Some people fake 'exemptions' to get away without wearing a mask. This behaviour puts themselves and others in danger of infection, illness, and death. They are also breaking the law.

Q: Do you accept cash?

A: Yes. The virus is transmitted by air, not cash.

Q: Will you require customers to be vaccinated?

A: No, but we do ask customers to mask up during an outbreak. Current science shows that even vaccinated people can become infected and pass on the virus to others. And it is proven that over time immunity drops. Masking up is a smart thing to do whether you're vaccinated or not.

Q: Will you comply with government contact tracing?

A: Yes, like any other business we will comply with lawful government requests for contact tracing information if we are asked. Contact tracing is primarily done through the NZ Covid Tracer App. If a customers didn't scan in using the app then government contact tracers may ask us to provide information to aid contact tracing. Such information may include things like CCTV footage, contact tracing manual sign-in records, bank card transaction records, or loyalty card visit records. We will only disclose the minimum information that's required for the sole purpose of contact tracing only. Things like what you bought are not necessary information for contact tracing and therefore will not be disclosed.